Please note that like any software package released, some users may run into some issues that we could not foresee. But our team will be more than happy to address them. All you need is e-mail: support@multicrewxp.com

For those not eager to read lengthy manuals, stay tuned, as we plan to release a few HOW TO videos.

General Tips & Tricks.

You do not need to press the joystick button( or even own a joystick) to talk to the co-pilot. You only need that for ATC transmission, and that is just for more realism. . The alternative is to use the <DEL>(delete) key of the keyboard for ATC transmission, and ATC only, not for checklist or anything else.

We strongly recommend using the application with the default settings initially, before tweaking it.

You may also want to disable the "Call-outs and monitoring" feature, found in the "General" tab of the user interface, until you are comfortable with this add-on. It will stop the co-pilot constantly telling you off when you are struggling to keep that speed, heading or altitude as set on the autopilot control panel. Disabling this feature may also help slower systems fare better, as it is CPU intensive.

 

 

 

Q: I get this message when running MCE, "Could not load speech file, "file_name.cfg""

A: You need to make sure the speech engine is set to US English, and not UK English, or any other localized English variant. You do that through the Windows Control Panel, and "Speech" utility.

 

 

Q. Talking to ATC yields nothing.

A. To use the ATC feature, you need to press a joystick button, hold it down while transmitting, and release it when done with your message. If you don't have a joystick, the DELETE key of the keyboard can be used for that purpose.

 

 

Q. How to get the best out of the ATC feature?

A. Most issues with ATC are call sign related. Have you tried ATC training? It is accessible from the start menu. You will have the opportunity to spell a lot of airline names so that they can be better recognized.

Example: Say your call sign is American 4325

You could say any of these:

American four three two five

American forty three twenty five

American four three twenty five

American forty three two five

Although you can call ATC bodies by their complete name, like Heathrow Tower, charles de gaulle ground, you will be more successful, when transmitting, if you just refer to them as Ground, Approach, Tower, Centre. And it is more of an issue when the name is not English.

Having said that, we are prepared to look at the ATC grammar, and would consider a revision if needed.

We are also open to suggestions, on which voice commands to include.

Another suggestion, is to look at the "Command" tab of the UI, and set the speech pace to your liking.

If you tend to speak slowly, move slider towards slow.
If your speech pace is fast, try moving it towards fast.

 

Q. What happens if my system is fitted with more than one sound card.

A. In that case, you could use the "Assign Sound Device" tool provided.

Click Start->All Programs->Multi Crew Experience->Tools->Assign sound device.

Select the correct input and output to be used by MCE.

 

 

Q: I cannot select the "Microsoft Speech Recognizer 8.0 for Windows (English - US)", because it's not there, on my system.

A: If running English distribution of Vista, make sure you have installed Vista Service Pack 1. If it is till not there, google "US English Language Pack for Vista", for instructions on how to proceed.

If you are running a non-English distribution of Vista or Windows 7, the assumption is that you are running the Ultimate or Entreprise editions, that you have installed service pack 1. You also need to install the US English Language pack.

 

 

Q: I am running a non-Engligh version of the Flight Simulator (Spanish, German, French etc...), and all ATC strings are now showing in English. They used to display in my native language. Is this normal?

A: While we won't tell you by which magic we accomplish this feat, yes it is done on purpose, so that you can practice ATC in the most widespread, and official language. With English ATC phraseology, you can fly anywhere in the world.

To revert back to normal, un-install MCE, and manually delete "fsInsider.dll" from FS9\Modules\ folder, or FSX folder, depending on the simulator you are using.